NPTEL Soft Skill Week 2 Assignment Answers 2024 (July-October)

NPTEL Soft Skills Week 2 Assignment Answers 2024 (July-October)

If you're enrolled in the NPTEL Soft Skills course for the July-October 2024 session, you're likely working through the assignments to enhance your communication skills. In Week 2, Assignment 2 focuses on key concepts such as positive thinking, telephonic communication, and the Johari Window model. Below, we've provided detailed answers and explanations to help you understand and complete the assignment effectively.

NPTEL Soft Skills Week 2: Assignment 2 Answers and Explanations

Question 1

Which of the following is the primary concept of Positive thinking?

• Ignoring problems
• Only seeing the good in situations
• Realistic optimism and constructive thinking
• Unrealistic expectations

Answer: Realistic optimism and constructive thinking

Reason: Positive thinking involves maintaining a realistic and optimistic outlook while addressing challenges constructively. It's not about ignoring problems or being unrealistically optimistic.

Question 2

Which quadrant of the Johari Window represents information that others know about you but you are unaware of?

• Open Area
• Hidden Area
• Blind Spot
• Unknown Area

Answer: Blind Spot

Reason: In the Johari Window model, the Blind Spot quadrant contains information others know about you, but you are not aware of.

Question 3

Which of the following is an effective strategy for clear telephonic communication?

• Speaking softly
• Using technical jargon
• Enunciating clearly
• Speaking very quickly

Answer: Enunciating clearly

Reason: Clear enunciation ensures that the listener understands the speaker correctly, making communication effective.

Question 4

What does effective eye contact during a conversation indicate?

• Disinterest
• Engagement and confidence
• Aggression
• Confusion

Answer: Engagement and confidence

Reason: Effective eye contact shows that you are engaged in the conversation and confident in your interaction.

Question 5

What is the term used for non-verbal communication that modifies meaning and conveys emotions?

• Interpersonal Elements
• Paralanguage
• Meta-language
• Written communication

Answer: Paralanguage

Reason: Paralanguage involves the non-verbal elements of communication used to modify meaning and convey emotion, such as tone, pitch, and pace.

Fill in the Blanks

Question 6

Use a ______ voice to convey sincerity while communicating.

• cheerful
• miserable

Answer: cheerful

Reason: A cheerful voice helps convey sincerity and positive emotions, making communication more effective.

Question 7

______ is the hallmark of all communication.

• obscurity
• clarity

Answer: clarity

Reason: Clarity ensures that the message is understood as intended, making it the cornerstone of effective communication.

Question 8

When using your voice, clarity is essential and can be studied under ______. If your message is not clear, it can lead to ______.

• articulation, misunderstandings
• intonation, apprehension

Answer: articulation, misunderstandings

Reason: Articulation refers to how clearly and distinctly we speak, which is crucial for avoiding misunderstandings.

Question 9

A common cause of communication breakdown is ______, where the receiver misinterprets the message.

• misunderstanding
• articulate

Answer: misunderstanding

Reason: Misunderstanding occurs when the receiver interprets the message incorrectly, leading to communication breakdown.

Question 10

Communication breakdowns often occur due to ______, which is the ______ or distortion of a message during transmission.

• noise, interruption
• silence, enhancement

Answer: noise, interruption

Reason: Noise refers to any interference that disrupts the clarity of the message, leading to communication breakdown.