NPTEL Developing Soft Skills And Personality Assignment 2 Answers 2023 (July- Oct)

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Which of the following statements should be avoided during a conflict?

 “I am right, and you are wrong.”

 “What you say is true, but I will not accept it.”

 “Let us find a win-lose solution.”

 “Let us find a win-win solution.”

 “I am sorry, and if I have hurt you, your sentiments, or made this mistake, I apologize for that.”

 “I am not interested in your arguments.”

A fight between two students at school escalates and creates a conflict between their parents. Identify the right ways to deal with the situation.

 The parents engage in open and respectful communication, actively listening to each other’s perspectives and concerns.

 The parents agree to involve a neutral third party, such as a mediator or counselor, to facilitate productive discussions and help them find common ground.

 The parents engage in a blame game, constantly pointing fingers at each other or their children.

 The parents prioritize their children’s well-being and emotional needs above their own grievances.

 The parents encourage their children to take responsibility for their actions and apologize to each other.

 The parents engage in retaliatory actions, seeking to hurt or harm the other family as a way to get back at them for the conflict.

Salma and Kumari are both participating in a beauty pageant. They have been asked to perform together for a talent round but have different opinions on what to do. Salma believes they should perform a dance routine, while Kumari thinks they should sing a classical duet. This disagreement is causing tension between them and may impact their performance in the competition. What are some potential solutions for resolving this conflict between Salma and Kumari?

 Salma should choose what to do as anybody can dance.

 Kumari should have the final say as she is a trained classical singer and should be able to showcase her expertise.

 Salma and Kumari should compromise and create a talent performance incorporating singing and dancing.

 Salma and Kumari should seek the guidance of a professional coach/mentor to help them come to an agreement and perform to the best of their abilities.

 Salma and Kumari should request the organizers to allow them to perform separately.

 Salma and Kumari should cancel the show, as no one should force them to perform with someone they are not on good terms with.

A group of friends plans a trip but struggles to agree on the destination and activities. Different opinions clash as the discussion heats up, leading to interpersonal conflicts. Identify the individuals who showcase conflict resolution skills.

 Abhaya insists on going to a beach destination, while few others prefer a mountainous location. Their differing preferences lead to heated arguments and misunderstandings.

 Madhavi suggests a collaborative approach, encouraging each friend to present their preferred activities, and then they collectively decide on an itinerary that accommodates everyone’s interest.

 Prarthana practices active listening, empathizing with her friends’ viewpoints, and expressing her preferences respectfully, aiming to find common ground.

 Shankar dominates the conversation, dismissing others’ suggestions and imposing his preferences on the group. This authoritarian approach escalates the conflict.

 Midhuna decides to remain silent during the discussion, avoiding expressing her preferences to keep the peace.

 Satwik openly criticizes his friends’ suggestions, creating a hostile atmosphere and damaging trust among the group members.

Akhila, a social media influencer, and Praveena, her best friend, are not talking due to a misunderstanding. The conflict has left Akhila feeling upset and unsure of how to proceed. Which of the following measures should Akhila adopt?

 Reach out to Praveena and try to talk to her about the misunderstanding.

 Confront Praveena and demand an apology for the misunderstanding.

 Write her thoughts and feelings in a journal to help her process the situation.

 Continue to ignore Praveena and hope that the situation resolves itself.

 Seek the help of a neutral third party, such as a common friend, to mediate the conflict.

 Find a new friend to replace Praveena and move on from the conflict.

Identify the statements that are TRUE regarding stress.

 Stress affects everyone in the same way.

 Chronic stress can have detrimental effects on your physical health.

 Neglecting stress altogether will enhance the quality of one’s life.

 Stress can strain relationships and hinder effective communication.

 High levels of stress can negatively impact your productivity and performance.

 By regulating stress, you can maintain a healthier and balanced lifestyle.

1 point

Which among the following comments are destructive and should not be included in an argument?

 “I cannot believe how stupid your argument is.”

 “Let us take a break and return to this later when we feel calmer.”

 “Let us focus on finding a solution instead of placing the blame on someone.”

 “You are not capable of understanding my point of view.”

 “I understand where this argument is coming from, but I see things differently.”

 “Why are you so sensitive? You need to toughen up.”

1 point

Vinshy and Tanya are roommates with different lifestyles and habits, leading to conflicts and tensions within their living arrangement. Identify the right approaches they should adopt to resolve the issue.

 Establishment of clear communication channels

 Blaming the other person first

 Aggressive behavior

 Compromise and flexibility

 Avoidance

 Revenge and retaliation

1 point

Identify the situations that provide win-win solutions from the following options.

 A team faces a conflict arising from differing opinions on a project approach. Rather than dismissing or favoring one perspective, they hold a constructive discussion, listen to each other’s viewpoints, and integrate the best aspects of all ideas to reach an innovative solution that satisfies all team members.

 A parent imposes her own decisions on a child without considering the child’s input or needs, leading to a strained relationship and the child feeling disempowered and unheard.

 Two employees in the same department need flexibility in their work schedules due to personal commitments. They work together to create a rotating schedule that allows both individuals to accommodate their needs while ensuring coverage and maintaining productivity for the team.

 A community organization has limited funds to allocate for different projects. They engage in a participatory budgeting process where community members propose and vote on project ideas, ensuring that the resources are distributed to address various needs and priorities.

 A family is trying to choose a vacation destination. Instead of one person making the decision, they engage in a family meeting where everyone shares their preferences, considerations, and concerns. Through open dialogue, they collectively decide on a destination that accommodates various interests and ensures an enjoyable experience for everyone.

 Two friends disagree about a financial deal. Instead of arguing or compromising on their individual preferences, they explore alternative options and find a compromise that allows both of them to enjoy aspects of their preferred benefits, strengthening their friendship.

Who among the following DOES NOT display a constructive mindset?

 Devyani struggles with delegating tasks and trusting her team members. She constantly interferes with their work, hampers their autonomy, and stifles creativity. Her need for control and lack of faith in her team’s abilities limits their growth and hinders overall productivity.

 Mirash always finds something to complain about, regardless of the situation. His negative attitude affects team morale and hampers collaboration.

 Hassan finds himself in a conflict situation with a colleague. Rather than escalating the tension or engaging in blame, he approaches the conversation with empathy and active listening. He seeks to understand the other person’s perspective, respectfully communicates his concerns, and works towards finding a mutually beneficial resolution.

 Annapoorna has a curious mindset and a thirst for knowledge. She actively seeks out opportunities to expand her skills and expertise. She attends workshops, reads books, and enrolls in online courses to stay updated in her field.

 Zakir is a team leader who fosters a positive and inclusive work environment. He encourages open communication, values diverse perspectives, and actively involves team members in decision-making processes. He recognizes individual contributions and creates opportunities for team members to learn, grow, and succeed together.

 Kunal has a pessimistic outlook on life and constantly expects the worst outcome. He dismisses new ideas or initiatives as bound to fail and discourages others from pursuing innovative solutions. His cynicism creates a hostile atmosphere and dampens enthusiasm and motivation within the team.

“Stress management is __________ management,” according to Shereka Dunston.

 anxiety

 sorrow

 life

 memory

 anger

 business

Muskan, a talented poetess, finds herself in a conflict when she receives an invitation to perform her poetry at two prestigious events on the same day. Both events hold significant importance in her career and offer valuable opportunities for exposure and networking. Muskan understands the importance of carefully considering her options and the potential consequences of her decision. She wants to make a choice that maximizes her chances of growth, exposure, and artistic fulfillment. Which among the following options is the most appropriate approach in this situation?

 Flip a coin.

 Cancel both performances.

 Succumb to peer pressure.

 Delay decision indefinitely.

 Allow the stress to consume her.

 Evaluate the importance of the opportunities

What is the first step toward resolving a conflict?

 Focusing on the problem, not the person

 Blaming someone for the conflict

 Making the other person apologize even though it is not their fault

 Ignoring the problem and hoping it goes away

 Interrupting the other person while they are talking

 Dominating the conversation with one’s own ideas

Who among the following DOES NOT have a strong sense of vocation?

 Riya is a veterinarian who has always had a strong affinity for animals. She is deeply committed to caring for and healing needy animals, viewing her work as a calling rather than just a job.

 Manoj is a musician who feels a deep connection to his craft. He sees music as a means of expressing his emotions and connecting with others on a profound level.

 Daksha is a graphic designer who has a true passion for visual storytelling. She sees design as a powerful tool for communication and uses her skills to create compelling and impactful visuals that convey meaningful messages.

 Hari is primarily driven by external rewards and financial success rather than a deep passion for his work.

 Raju is committed to improving the lives of marginalized individuals and works tirelessly to advocate for their rights and well-being.

 Varghese sees his culinary skills as an art form and delights in creating unique and delicious dishes that bring joy to others.

 Sophia is an art therapist who uses art as a means of healing and self- expression.

Conflict also means ________________ .

 a state of tranquility.

 absence of differences.

 discord of action.

 effortless collaboration.

 total conformity.

 consensus and compromise.

What does Parkinson’s Law state?

 Creativity is hampered by criticism.

 Artificial Intelligence will take over humanity as we know it now.

 Supply and demand are directly proportional.

 Work expands to fill the time available for its completion.

 Time expands to create a universe that is filled with possibilities.

 Satisfaction from one’s career is inversely proportional to the stress experienced by it.

Being mindful means:

 Being preoccupied with the past or future rather than fully experiencing the present moment.

 Reacting impulsively and without consideration for the consequences of your actions.

 Being excessively self-centered and focused only on one’s own needs and desires.

 Being fully present and aware of the present moment, without judgment.

 Ignoring or suppressing one’s emotions and thoughts.

 Letting your mind wander aimlessly without actively directing your attention.

Which among the following options can improve one’s sleep?

 Engage in excessive caffeine consumption.

 Regulate one’s stress and engage in activities that promote relaxation.

 Eat heavy or spicy meals close to bedtime.

 Multitask excessively.

 Keep your bedroom cluttered and disorganized.

 Dwell on negative thoughts and situations.

At which level of conflict resolution is a third party requested to act like a judge?

 Negotiation

 Mediation

 Arbitration

 Conciliation

 Litigation

 Collaboration

Which among the following reasons correctly explains the reason why taking a break from work can be productive?

 Taking a break from work is a sign of laziness and lack of commitment to one’s responsibilities.

 Taking a break from work is a waste of time and hinders productivity and progress.

 Taking a break from work is a selfish indulgence that puts personal needs above professional obligations.

 Taking a break from work is a sign of weakness and an inability to handle the demands of the job.

 Taking a break from work is good because it helps reduce stress and prevent burnout, allowing for improved mental and physical well-being.

 Taking a break from work is an excuse to avoid challenges and escape from difficult situations.

Heera is an animal trainer who only agrees to train five animals a year, as more than that will cause her stress. Heera is unreasonable as one should engage in their profession as much as possible.

 True

 False

Amrita and Rahul decide to get married. As they get closer to their wedding day, Rahul realizes he is not ready to marry and communicates this to Amrita. This creates a conflict of interest, and they decide to end their relationship amicably. This is a healthy approach as they were honest each other and could respect their individual choices.

 True

 False

Stress is a myth created by people to avoid taking responsibility for their actions and decisions.

 True

 False

Seema believes that we have control over the occurrence of conflicts and can avoid them if we refuse to interact with people. Seema is correct.

 True

 False

Paresh is a salesman who leads a stressful life. He finds solace in taking it out on his wife. The wife believes this can be justified due to his stress. She is right.

 True

 False