[Week 3] NPTEL Soft Skills Assignment Answers 2023 (July-Oct)

The [Week 3] NPTEL Soft Skills Assignment for July-Oct 2023 is designed to enhance these essential attributes. In this guide, we delve deep into the assignment, providing expert answers and insights that will empower you to excel.

[Week 3] NPTEL Soft Skills Assignment Answers 2023 (July-Oct)

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1. When a Japanese woman smiles, she puts her hands or palms on the mouth because it is considered ________ to smile in public.


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2. Haptics is a _______ word which means ‘I Touch’.

  • Latin
  • Greek
Answer :- 

3. To listen properly the factor of __ should be avoided.

  • Cognitive dissonance
  • Implicitness
Answer :- 

4. Meta-communication is an _____ meaning by choice of words, tone of voice, fumbling, silence, or omission.

  • implied
  • explicit
Answer :- 

5. “Lying is done with words and also with silence.” This statement is given by ______.

  • Hemingway
  • Andrienne Rich
Answer :- 

6. In written communication ‘silence’ may be shown through ______.

  • Exclamation Mark
  • Prosody
  • Punctuation
  • Semi Colon
Answer :- 

7. Under proxemics, space zones have been defined in terms of distance. What should be the distance in social communication?

  • 4 to 12 feet
  • 9 to 18 feet
  • 18 inch to 4 feet
  • 15 to 20 feet
Answer :- 

8. Which among the following is true about listening?

  • All hearing is listening.
  • All listening is not hearing.
  • All hearing is not listening.
  • Listening does not need any extra effort.
Answer :- 

9. Which among the following is correct about the difference between silence and pause is ?

  • Pause is longer; silence is shorter.
  • Pause is shorter; silence is longer.
  • Pause is verbal; silence is non-verbal.
  • A pause allows the listener to give feedback while silence doesn’t.
Answer :- 

10. Listening is an art that needs to be learned through the process of learning. Which among the following is/are necessary to learn the art of listening?

  • Filtering
  • Interpreting
  • Both A&B
  • Only B
Answer :- 

11. Who said it about listening, “I like to listen. I have learnt a great deal from listening carefully. Most people never listen”?

  • Sigmund Freud
  • Andrienne Rich
  • de Bano
  • Hemingway
Answer :- 

12. What is true about perceptive listening?

  • Listener can concentrate more on replying while listening to the message.
  • The efforts need to be cognitive.
  • It is not different from hearing.
  • Listener has to be attentive throughout the process.
Answer :- 

13. What among the following are internal factors related to active listening?

  • Style
  • Prejudice
  • Language
  • Ethics
Answer :- 

[Week 3] NPTEL Soft Skills Assignment Answers 2023 (July-Oct): A Roadmap to Success

Setting the Stage: Understanding the Assignment

Before diving into the specifics, let's grasp the assignment's essence. This week's task focuses on developing your leadership skills. You're required to analyze a real-life leadership scenario and propose effective strategies for conflict resolution and team motivation.

Key Concepts: Leadership and Conflict Resolution

To tackle this assignment effectively, let's first clarify the key concepts. Leadership isn't just about giving orders; it involves inspiring and guiding a team towards a common goal. Conflict resolution, on the other hand, is the art of addressing disagreements constructively. Now, let's explore some LSI keywords that will add depth to your analysis.

Expert Tips: Cracking the [Week 3] NPTEL Soft Skills Assignment

Now, let's delve into practical strategies to excel in this assignment.

Proxemics: Navigating Personal Space

Proxemics refers to the study of how individuals use space in their interactions. It plays a crucial role in understanding human communication dynamics. From intimate space to public space, proxemics sheds light on the unspoken language of personal boundaries and cultural norms.

In various cultures, the acceptable physical distance between individuals during communication varies. For instance, some cultures value close proximity during conversations, while others maintain a greater distance. These differences can influence comfort levels and the perceived intimacy of a conversation.

Haptics: The Language of Touch

Haptics, the communication through touch, is a powerful yet often underrated form of interaction. Human touch can convey emotions, build rapport, and establish connections that words sometimes fail to express. A handshake, a pat on the back, or a comforting hug can communicate empathy, congratulations, or support without uttering a single word.

The significance of haptics becomes evident in various scenarios, such as professional handshakes, friendly embraces, or consoling gestures. While the appropriateness of touch varies across cultures and contexts, it remains an integral part of effective communication.

Meta-communication: Beyond Words

Meta-communication refers to the messages conveyed through nonverbal cues, tone of voice, and gestures. It's often said that "it's not just what you say, but how you say it." The way we deliver a message can significantly impact its interpretation.

Consider a scenario where a simple "fine" can carry different meanings based on the speaker's tone and body language. Meta-communication helps us understand the true intent behind the words spoken and allows us to navigate complex social interactions more effectively.

Listening Skills: The Key to Understanding

Listening is an art that goes beyond passively hearing words. Active listening involves focusing on the speaker, comprehending the message, and showing empathy. It's about being present in the moment and valuing the speaker's perspective.

Practicing effective listening skills can transform relationships, enhance teamwork, and prevent misunderstandings. It involves maintaining eye contact, nodding to show understanding, and providing appropriate verbal cues to encourage the speaker.

Types of Listening: A Multifaceted Skill

Listening is not a one-size-fits-all skill. It encompasses various types, each serving a distinct purpose:

1. Active Listening:

Active listening involves fully concentrating, understanding, responding, and remembering what is being said. It's a foundation for effective communication and empathy.

2. Passive Listening:

Passive listening involves hearing without actively engaging with the content. It's useful for absorbing information in casual settings.

3. Critical Listening:

Critical listening aims to evaluate and analyze the information being presented. It's essential for making informed decisions and forming opinions.

4. Empathetic Listening:

Empathetic listening focuses on understanding and sharing the speaker's feelings. It's crucial for providing emotional support and building connections.

5. Appreciative Listening:

Appreciative listening involves enjoying and deriving pleasure from the spoken content. It's common in entertainment and leisure contexts.

6. Comprehensive Listening:

Comprehensive listening aims to gather all relevant information. It's often used in educational and informational settings.

[Week 3] NPTEL Soft Skills Assignment Answers 2023 (July-Oct): FAQs

FAQ 1: What is the significance of soft skills in leadership?

Soft skills complement technical expertise, fostering better communication, collaboration, and adaptability – vital for successful leadership.

FAQ 2: Can I apply multiple conflict resolution approaches?

Absolutely. A hybrid approach, utilizing LSI keywords like "integrative negotiation," can yield optimal results based on the situation.

FAQ 3: How can I assess my team's motivation level?

Keywords like "motivation assessment tools" can guide you in selecting appropriate methods, such as surveys or one-on-one discussions.

FAQ 5: What if my proposed strategies don't yield immediate results?

Keywords like "persistence in leadership" stress the importance of giving strategies time to manifest.

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As you wrap up your [Week 3] NPTEL Soft Skills Assignment for July-Oct 2023, remember that leadership and conflict resolution are lifelong skills. This assignment equips you with tools to navigate challenges confidently. By analysing scenarios, understanding diverse leadership styles, and embracing effective conflict resolution, you're primed for success.

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